We Should Be Guided By Theory, Not

A Committee Appointed By The President Of A Company Will Report What The President Wishes To Hear. Would They Dare Report Otherwise?.

I Am Not Reporting Things About People. I Am Reporting Things About Practices.

Does Experience Help? No! Not If We Are Doing The Wrong Things.

You Must Not Run Your Organization As A Functional Hierarchy. You Must Understand It As A System.

Profit In Business Comes From Repeat Customers, Customers That Boast About Your Project Or Service, And That Bring Friends With Them.