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The Only Useful Function Of A Statistician Is To Make Predictions, And Thus To Provide A Basis For Action.

No One Can Measure The Loss Of Business That May Arise From A Defective Item That Goes Out To A Customer.

Adopt A New Philosophy Of Cooperation (win-win) In Which Everybody Wins.

Eighty Percent Of American Managers Cannot Answer With Any Measure Of Confidence These Seemingly Simple Questions: What Is My Job? What In It Really Counts? How Well Am I Doing?

The Most Basic Problem Is That Performance Appraisals Often Don't Accurately Assess Performance.