If You Look Deep Inside Trust, You'll

If You Own The Problem, You Own The Customer. If You Lose The Problem, You Lose The Customer. It's That Simple.

Take Your Job Seriously, But Don't Take Their Complaints Personally. If You Take It Personally You'll Get Upset And Lose Your Edge. If You Take It Too Personally, You'll Lose Your Edge And Your Job. If You Take It Seriously -- It's You With Them. If You Take It Personally, It's You Against Them. What Steps Can You Take To Ensure Keeping Your Cool?

Customer Satisfaction Is Worthless. Customer Loyalty Is Priceless.

Create A Friendly Atmosphere On The Inside And Outside. Live Friendly. Be A Friendly Person On The Inside. Have The Attitude It Takes To Be Smiling Internally First.

Sell Yourself Before You Try To Sell Your Company Or Your Product.